Frequently Asked Questions

Do you have internet?

Yes, we have complimentary Wi-Fi access available in all our bedrooms and public areas.

Do you provide parking?

Yes, there is a large car park available opposite the hotel.

Does your carpark have a height restriction?

Our carpark does not have a height restriction.

Do you serve Breakfast?

Yes, Breakfast is available Monday – Friday from 7am- 9.30am and Saturday & Sunday from 7.30am-10am. Breakfast is included in the room rate and available for residents only.

Does the hotel have a pool/spa/gym

Yes, we have a leisure pool with attached spa pool, steam room, sauna and a small gym for resident’s use. Memberships are available for members of the public, please enquire at reception.

Is the hotel central?

No we are situated on Barkby beach, a 25 minute walk out of Prestatyn town centre or a 4 minute car journey.

Is there a church located nearby?

Yes, There are several in Prestatyn. Christ Church, Trinity Methodist Church and St Peter & St Francis Catholic Church.

Is there a bus from the airport that stops near the hotel?

National Express run a coach service which picks up from the Airport in Liverpool and drops you off at Pontins (4 minute walk) You can also arrange to travel by train

How late is the hotel open?

The hotel is open to guests 24hrs.

How late is reception open?

Reception is open for bookings from 8am – 10pm. A night porter is on hand through the night for any late checks or early check outs.

Does the Hotel have an Elevator?

Yes the Hotel does have an Elevator. We have 3 floors, all of which have a lift with no additional stairs on any floors.

Is there somewhere we can store our luggage if we arrive before check in time?

Yes, we do offer complimentary luggage storage for guests.

Can you arrange taxi transfer from Liverpool airport?

This transport would have to be arranged by the guest due to distance. We can book taxis for guests for the local area once at the hotel.

Is the hotel accessible for wheelchair users?

Yes the main entrance is accessible, and we have a lift to all floors.

Do you serve food in the restaurant?

In the Bryn Restaurant we serve food between 6pm and 9pm Mon - Sat

Do you serve food in the hotel Bar?

Our hotel bar is called the Promenade Bar and we serve food daily between 12pm and 9pm

Are dogs allowed in the hotel?

Only Guide dogs. In our sister property the Beaches Chalets we allow dogs to stay, please contact the hotel directly to make a booking for the Chalets or view our website here