Guest Reviews

While we don’t do what we do for praise, we’re always delighted when we receive positive feedback from guests who have stayed at The Beaches Hotel in Prestatyn on the North Wales Coast. Every member of our team are extremely passionate about and dedicated to serving you and anticipating your every need. Your feedback helps us raise our standards even higher, so that we continue to create something really special for each guest, during every visit.

Recent Guest Reviews:

Excellent Hotel

“Just back from a fabulous stay at the Beaches. Have stayed here many times before and it never ceases to impress. All the staff are very attentive and go above and beyond. Rooms are excellent and very clean. Food very good, too good in fact! Do not plan to diet. Breakfast is plenty with loads of choice. Location is superb in fact I cannot understand why people moan there’s not much there! If you want a chilled relaxed break this is the place. Just jump in the car if you want action and drive out somewhere. Brilliant hotel and nothing to complain about whatsoever. Lovely lovely break” 😁

July 2023, Tripadvisor

★★★★★

Relaxing Stay with Gorgeous Views

“We stayed in a superior double room with sea view, stunning location overlooking the beach and lovely big room! Staff were all friendly and helpful. Both dinner and breakfast meals were very tasty.”

July 2023, Booking.com

★★★★★

Unplanned Night Away

“What a wonderful hotel. From reception check in to check out, wonderful stay. Made to feel welcome by all staff, Hotel bedroom was lovely, we had booked last minute and had a small double but it was lovely, very clean and well planned out very impressed. View was lovely, looking over to the mountains. All public areas were lovely with an Art Deco feel and lovely and comfortable to spend a afternoon just relaxing. Food was lovely, well presented and was good quality. Very enjoyable both evening meal and breakfast. Will be booking again and would recommend to family and friends”

July 2023, Tripadvisor

★★★★★

Recommended

“Great location and service. Staff were really helpful and the bar area to the front enjoys superb views. Only ate in for breakfast which was also top notch. Will definitely visit again as it is a little gem.”

July 2023, Tripadvisor

★★★★★

Excellent Stay

“Have just got back from spending 2 nights at The Beaches as a solo traveller. Everything was excellent. The food was of excellent quality. Josh who was the breakfast waiter who called me by my name as we were chatting on prom the day before. Carly who worked in The Promenade Bar was also lovely and remembered my order of a Cappuccino. The pool area was lovely too which I also used. All in all, an excellent hotel and lovely and friendly staff. I will look forward to staying there again soon.”

June 2023, Tripadvisor

★★★★★

Silver Wedding Anniversary

“There was 6 of us to celebrate a silver wedding. The front of house staff were genuinely friendly and very attentive without being intrusive. The food was very nicely presented and tasted lovely. The room looked fresh and clean. Have recommended the venue to our departments organiser of the Christmas party, so could be back with a much bigger group. Only glitch was that a jug of water was ordered to come with the main meal but it didn’t arrive until the plates had been finished, other than that everything else was spot on. Thank you very much.”

September 2022, Dish Cult

★★★★★

60th Birthday

“Thank you for ensuring a lovely evening for my sisters 60th birthday, we all enjoyed our Sunday roast dinners and felt well looked after throughout the evening.”

September 2022, Dish Cult

★★★★★

Fantastic Experience

“Absolutely fantastic experience, friendly staff and excellent food, great views. Will definitely return in the future”

August 2022, Dish Cult

★★★★★

Beautifully Decorated & Comfortable Bistro

“The bistro is beautifully decorated & comfortable. We had a table with a sea view which was brilliant. We had lunch on Friday 26th August for our wedding anniversary as we were at Prestatyn beach for the day while on holiday. My husband had the chicken & chorizo flatbread sandwich & I had the Welsh Rarebit & chutney flatbread sandwich. They were both very tasty. The service was very good, pleasant & friendly staff although there was a fair wait after we’d eaten for our plates to be removed & for the bill to arrive but that’s a minor point. Overall it was a lovely experience & we’d definitely go back. I’d recommend it if you’re in the area. There’s a lovely walk along the front right outside the hotel too.”

August 2022, Dish Cult

★★★★★

Comfortable & Enjoyable Stay

“Had a lovely stay at the beaches hotel just myself and my granddaughter. We had a very comfortable and enjoyable stay. Staff very helpful and pleasant in all areas. Beautiful sunsets on the terrace perfect for enjoying a cocktail or two. See you next year x😃”

August 2022, Dish Cult

★★★★★

Lovely Afternoon

“Thank you for the opportunity to tell you about our lovely afternoon. We brought our Uncle Michael for a birthday meal and was delighted with your hotel, and staff. From the reception to the Bistro, the staff were brilliant. Very helpful and made an 80 year old man very happy. It really made his day, he talked about it all the way home. I’m vegetarian, dairy free and gluten free, and was helped to order the right food. Nothing was too much trouble and despite the distance we will definitely be back. Thank you so much.”

August 2022, Dish Cult

★★★★★

Birthday Afternoon Tea

“Took my Mum for a birthday Afternoon Tea, we we’re pleasantly pleased. Food was lovely, sat in a great spot near the window looking out to Barkby Beach. Staff we’re helpful and friendly. Easy to park my car and venue lovely and clean. Highly recommended.”

August 2022, Dish Cult

★★★★★

Excellent Stay

“Just back from a 4 night stay with my granddaughter, room great all you could need is there comfy beds, lovely clean room and bathroom. Free Wi-Fi which with an 18yr old is a must.
All staff from breakfast staff, housekeeping staff to restaurant and bar staff are all very good and nothing is to much for them, I have been to the Beaches a few times and always had a brilliant time and will be returning later in the year, thank you everybody at the beaches for your very efficient hard work and lovely friendly brilliant service the food is lovely couldn’t fault anything good size portions very tasty food“

August 2022, Tripadvisor

★★★★★

Promenade Bistro Bar

“So here goes my review. This bistro bar looks out across Prestatyn sands, with inside and outside seating. We live within a mile of the hotel, so a walk along the Promenade will mean a visit mainly for a drink or two. We have also eaten here on several occasions, including today for an excellent Sunday roast. We booked in advance as it can get busy in the restaurant. Arrived at 1.30pm, shown to our reserved table, and drinks order taken. We had two roast dinners followed by two treacle puddings. The quality of our meals was excellent, and filling. I would also like to say thank you to Jeff and the rest of team, for making our afternoon enjoyable. Have no hesitation in recommending this restaurant.“

August 2022, Tripadvisor

★★★★★

Family Friendly Hotel

“We had a 3 night stay at this excellent family friendly hotel and had a wonderful experience. The location is superb being on the promenade opposite the lovely beach. The hotel is spacious and comfortable with a lovely outdoor terrace overlooking the sea. The staff overall were efficient and friendly. We had a brilliant interconnecting family room which was ideal for two adults and 3 children. This had the great benefit of having two bathrooms which was a huge bonus. Sleep quality was excellent and a major plus was having windows which could be opened. Nice views from both bedrooms. The breakfast was excellent with a good choice of quality items cooked to order. The children loved the pancakes. Service was exceptional and child friendly. We had a late snack in the restaurant and again the service was exceptional allowing us to order food at the deadline. The hotel swimming pool was a good size and the children loved their daily swims. Location is excellent being a few minutes from the town centre. We booked direct and got a great deal. Highly recommended.”

August 2022, Tripadvisor

★★★★★

Sunday Lunch

“Recently had the Sunday roast, have to say one of the best meals I enjoyed. Lovely fresh ingredients not frozen like most places nowadays, had the roast pork excellent meal, was a busy day so staff where a bit up the wall, only 2 on duty under pressure. But the meal was spot on. Lovely location on the terrace overlooking the sea. Highly recommended“

August 2022, Tripadvisor

★★★★★

Excellent

“My husband and I celebrated our 50th birthday this weekend, Omg, I cannot thank Val on reception her team, and Geoff and all the wonderful attentive bar staff, all of you made our birthday extra special!!, you are all hard working, we felt so welcomed by everyone, I would recommend this beautiful hotel and it’s stunning views and the whole ambiance to everyone, we can’t for our next visit“

July 2022, Tripadvisor

★★★★★

Lovely Hotel

“We just got back from a 3 night stay myself, hubby & mum we have stayed in this hotel before. I really would highly recommend this hotel. The staff are all lovely & friendly, the hotel is spotless. From every aspect of the hotel staff were fabulous, perfect location great food & drink, my elderly Mother loved it and it was certainly a much needed break for us all. I wanted to leave a review as the staff were so friendly & welcoming and I don’t think you’ll be disappointed booking this Hotel“

July 2022, Tripadvisor

★★★★★

Highly Recommended

“Definitely lives up to expectations. Friendly and helpful greeting upon arrival, beautiful views, spotlessly clean with lovely decor. The food and wine selection is lovely and the waiter/waitress service was excellent. Was so nice to be so close to the beach we could hear the waves all night. Highly recommended!”

July 2022, Dish Cult

★★★★★

Sunday Lunch

“Jeff served us during our Sunday lunch booking. He was brilliant, the environment and ambience was amazing and fabulous food. We will be back soon and recommending you to all our friends.”

June 2022, Dish Cult

★★★★★

A Lovely Family Sunday Lunch

“We visited family in Prestatyn and they booked The Beaches for a Sunday lunch. The hotel has a bright and welcoming entrance and a friendly receptionist directed us to the restaurant. We were seated in the comfortable restaurant with a fabulous sea view. Our server was very friendly and welcoming with a fantastic manner, he was joking with us from the start. We ordered the Sunday lunch, the food arrived quickly and was well presented very hot and a generous serving. We all struggled to eat it all but it was too good to leave, sadly we were all too full to sample the dessert menu, but next time we will. A great experience and we will definitely return for another delicious meal and some more of our waiter’s stories, he was very entertaining and a lovely man, I thought his name was Jeff but my hubby thought it was Jed but whatever his name is he is great, he added to our experience, we felt like we had known him for years.”

April 2022, Tripadvisor

★★★★★

Just Wonderful

“A fantastic family room! With an actual separate room, with door, for the kids (privacy!) We arrived to a stress free check in, then went to a lovely little kids playground/arcade/sea air/cafe. Evening meal in The Beaches restaurant was fab, very reasonably priced and served by the loveliness of maître d’ Geoff. It was so nice to see Geoff supporting a less experienced colleague in giving a great, honest service and keeping everyone happy with no stress, despite a couple of ‘walk ins’ to a very organised booked number of tables for hotel guests. It was very much appreciated. The linguine was also very much appreciated chef! Gorgeous!! Breakfast – blown away!!!! Eggs Royal… toast.. marmalade and the coffee in the little tin pots which can be rubbish- this time so good , caramelly, with the resinous taste of a bloody good coffee – this coffee was good! The people serving and making breakfast are evidently very very experienced. It’s hard in hospitality at the moment – this is a staff of blooming wonderful people (picked up on some politics – fun and honest) keep them well bosses. Price – fair and reasonable. Would of loved a 2 night stay – but a bit out of our price range. BUT the hotel is so wonderfully situated, it felt like a much longer holiday.“

April 2022, Tipadvisor

★★★★★

Nice Hotel

“Stayed for two nights. Plenty of parking space opposite the hotel. Reception welcoming and friendly. The room was clean. We stayed in a small room as what we paid for when booking. The room was clean, nice bed, android tv, kettle, hair dryer, tea and coffee making facilities. Bathroom nice with a power shower. There is a nice bar and restaurant overlooking the beach. Breakfast was delicious. We had the vegetarian breakfast which was freshly cook and tasty. Cereals, juice and tea and coffee available. The staff was friendly and welcoming. There is a pool, sauna and jacuzzi which made the stay even better. Best time for the pool is in the morning. We thoroughly enjoyed our stay. Will certainly recommend.”

April 2022, Tripadvisor

★★★★★