Guest Reviews

While we don’t do what we do for praise, we’re always delighted when we receive positive feedback from guests who have stayed at The Beaches Hotel and Spa in Prestatyn on the North Wales Coast. Every member of our team are extremely passionate about and dedicated to serving you and anticipating your every need. Your feedback helps us raise our standards even higher, so that we continue to create something really special for each guest, during every visit.

Recent Guest Reviews:

First Time Stay

First time stay and hopefully not the last. Hardworking team. 8 days at the lovely Beaches hotel, important to get to know the staff to find out where to go what to do and sometimes what to avoid. I was at the hotel with guests from Sweden, Latvia, Hungary, Holland and Greece. The team all enjoyed the stay, we had special requests for the hotel especially restaurant and we were really well looked after. Sue at Breakfast was very approachable and gave time to chat about locality and life in general. Front Desk with Jo and team helped us so much, every member made our stay 100% trouble free, Hopefully back again soon with a bigger gang. Prestatyn I have found very clean and tidy especially the promenade and beach, it really is a little gem on the north wales coast.

March 2025, Tripadvisor

★★★★★

Great Hotel

We had a superior sea view room. It was super clean and very comfortable. Great view of the Irish sea. Enjoyed two spa treatments and dinner. All the staff were really friendly and helpful. We will definitely be going again, feel like we found a gem.

March 2025, Tripadvisor

★★★★★

A Gem of a Place

Stayed here for 2 nights for a Murder Mystery event as part of a coach trip. This hotel is fabulous. From the minute you walk in, the amazing staff are pleasant, helpful, polite, courteous and very smiley, without exception. Our room was clean and sparkling with attention to detail. The bed and the furniture were extremely comfy. The sea view was stunning. We had 2 breakfasts and 2 evening meals. The food was exceptional, using fresh produce, cooked to order and promptly served. All delicious and nicely presented. Would love to stay here again should the occasion arise. Thanks to all who work at The Beaches for a wonderful stay.

March 2025, Tripadvisor

★★★★★

Lovely Overnight Getaway

Great overnight stay with my wife and two children (14 and 12). Pool was lovely and evening meal great. All staff very friendly, chatty and couldn’t do enough to help make the stay positive.
Gateway to north wales coast resorts.

February 2025, Tripadvisor

★★★★★

Spa & Dine Deal

We came today for the spa and dine deal, we were not disappointed at all! The spa was lovely and relaxing and the Sunday roast was absolutely splendid! Our server called poppy couldn’t not do enough for us! Will definitely be back and definitely recommend to family and friends… 5 stars all the way!

February 2025, Tripadvisor

★★★★★

Our Happy Place

Love this hotel. Stay at least twice a year. Friendly staff. Excellent service and super spa.

February 2025, Booking.com

★★★★★

Wonderful

2 night midweek stay in February so it was quiet but busy at times. The staff are fabulous, always helpful and very cheery. Food was lovely, breakfast was spot on, wine was delicious. Typical February weather but the sun did shine and we did sit outside for a small time lol… The room was spacious with a coastal view, we loved it.

February 2025, Booking.com

★★★★★

2 Day Break

Fabulous Hotel Staff, so friendly, Food delicious. We stayed 2 nights, Spa amazing, we had treatment, excellent would really recommend. Fabulous sea views, Pool really lovely area. We will be coming back, we had sea view room which was incredible. Bed very comfortable nice chairs in window overlooking sea.

January 2025, Tripadvisor

★★★★★

Fantastic

Excellent stay at this hotel. The lovely Julie greeted us at reception and made us feel very welcome. The room (223) had stunning view of the sea and was beautifully decorated and clean. The bathroom was amazing. Dinner was well cooked and presented, not a huge choice but everone catered for with vegetarian and vegan options. Geoffrey made our dining experience very personal and special. Hard to find any faults really. Maybe stairs carpet from reception needs a little attention but certainly not a deal breaker. Staff and hotel brilliant.

January 2025, Tripadvisor

★★★★★

Home from Home

I booked myself a weekend stay here to get away from it all and relax as I’m recovering from chemo. Every single member of staff made me feel welcome and happily chatted to me. The food was excellent as was the bar service. My room was really cosy, warm and had a great view of the sea. I asked for a bath and they provided one that filled in minutes and the bathroom was lovely and clean. My thanks to the kind ladies on reception who upgraded me to such a lovely room! The pool was just the right temperature and the steam room was clean and refreshing. Breakfast area was really nice with plenty of cereals, toast, juice and table service for ordering hot drinks and food. All in all I loved my stay and will be returning as soon as possible.

December 2024, Tripadvisor

★★★★★

Great Experience

We went to the beaches for our Christmas lunch from Festival Church and we had an amazing time, Sarah and Carly were excellent and very attentive seeing to our every need before we asked, they are an asset to your hotel and good work should be appreciated. Thank you Sarah and Carly so much and we wish you a happy Christmas and a peaceful new year God bless you both xx

December 2024, Tripadvisor

★★★★★

Great Location

Comfortable and attractive room. Good facilities. Clean bathroom. Right on the seafront & promenade. 15 min walk into the town. Nice swimming pool. Good location and free parking. Tasty Gluten free breakfast with cereal & toast. Friendly staff.

October 2024, Tripadvisor

★★★★★

Swim & Lunch Deal

Swim and lunch was great value for £20. Had use of sauna and chose beef Sunday roast for lunch after our swim, will definitely re-book and add a treatment too!

October 2024, Dishcult

★★★★★

5 Stars from our Family

We booked a room and catering for our Mum’s Celebration of Life. Quite a few of us stayed over too. We were delighted with the way the room was set out, the quality of the buffet, and the professionalism of the staff. We did our Mum proud. Overnight stay was great with comfy clean rooms and great breakfast served by lovely staff. Thank you to all at the Beaches for helping to make a difficult time quite special.

October 2024, Tripadvisor

★★★★★

Staff were Amazing

As always the hotel and staff were amazing, it’s our 5th time at the Beaches and there will be many more visits to come, such a lovely hotel.

September 2024, Dishcult

★★★★★

Excellent

We stopped at The Beaches hotel for the weekend and we loved it the staff were all amazing the room was really comfy and had everything we needed. The see view was worth paying a little extra for. The food at the bistro was very nice and the breakfast were spot on we will be back.

September 2024, Tripadvisor

★★★★★

Top Spot

One of the best places in the Prestatyn-Rhyl area of the North Wales coast. The hotel is located right on the seafront, with direct access to the promenade and an expansive, sandy and uncrowded beach. We called in for a tasty and reasonably priced light lunch, which we ate on the hotel’s large terrace, with an uninterrupted sea view. The staff were friendly, parking was easy and the hotel had a good atmosphere. A spa and a pool will be opening on 15 September 2024.

September 2024, Tripadvisor

★★★★★

Exceptional

The staff from check in to checkout where absolutely amazing. They couldn’t of done more for me. Breakfast was delicious and served by friendly helpful staff. These people work hard to keep this hotel running smoothly. Above and beyond.

August 2024, Booking.com

★★★★★

Perfect Family Nights Stay

Brilliant location, pool was amazing, staff were so friendly and lovely. The family room was an amazing size plus the bonus of the kids having their own little area with TV and us having our own TV was a bonus. Breakfast was nice. Easy check in. Very clean, Brilliant wardrobe space too. Right next to the beach just a short walk. Wasn’t noisy at night even though there was a function on. Absolutely brilliant we will be back. The little touches of extra tea, coffee and milk was brilliant. Comfy beds. A plus for a family of 4. Ages 8 and 9. Thank you.

August 2024, Booking.com

★★★★★

Amazing Location

Simply gorgeous location, beautiful hotel and our room was stunning overlooking the sea. Food was lovely in the hotel restaurant/bar – staff all friendly and welcoming. Breakfast menu was amazing!

July 2024, Booking.com

★★★★★

Exceptional

We stayed in a sea view room, which was amazing. Early morning dip in the pool before breakfast. We couldn’t fault anything! Can’t wait to go back!!

July 2024, Booking.com

★★★★★

Brilliant Hotel

Stayed in a sea view room on Sat night. The room was lovely, slightly on the small side but was sufficient with a fab view. Check in was so quick and friendly. Free parking directly opposite the hotel. The breakfast menu was just brilliant, loads to chose from and the staff were really attentive. The food was of a very high standard and didn’t have to wait for any length of time. Even the toast was hot! Brilliant hotel and staff and will definitely return.

July 2024, Tripadvisor

★★★★★

Back for our 2nd wedding anniversary as we were married there. The food was was well presented and delicious, lovely atmosphere and pleasant staff, the waitress couldn’t do enough for us. Thank you all, hope to see you soon.

March 2024, Dishcult

★★★★★

Relaxing Short Holiday

One of the most relaxing short holidays my wife and myself have had, thanks to all at Beaches Hotel. The menu was excellent and the availability of a complete gluten free menu was exceptional. All the staff were friendly and helpful. The room was clean and the facilities great always replaced daily.

March 2024, Booking.com

★★★★★